Rix & Kay Invest in LegalAI to Transform Their Business
Rix & Kay, a full-service law firm based in West Kent and East Sussex, has become the launch client for Kai and the LegalAI platform. Facing rising operational costs, the firm sought innovative ways to reduce expenses and boost revenue. After consulting with their staff, Rix & Kay discovered that fee earners were spending 25% to 30% of their time on essential but non-chargeable administrative tasks. Onboarding and initial risk assessment were identified as major contributors to this inefficiency. Managing Partner Richard Cripps identified technology as the solution and approached LegalAI for support. The partnership coincided with LegalAI’ s advanced development of its Legal AI platform and Digital Legal Assistant, Kai. In collaboration, Rix & Kay and LegalAI documented the firm’s processes for managing incoming enquiries, onboarding new files, and performing initial risk assessments. These processes have been integrated into the LegalAI platform, enabling Kai to intelligently automate the entire enquiry-to-onboarding process. Fee earners will now only be involved when a key decision is needed, or an issue arises. Richard Cripps has described this change as transformational. It allows fee earners to focus on delivering quality legal services, ensures compliance by following correct procedures, and reduces the likelihood of human error. Additionally, Kai’s management of incoming inquiries means prospective clients are handled more promptly, leads are qualified more quickly and accurately, and more inquiries are converted into cases, ultimately increasing the firm’s revenue. LegalAI and Kai have been designed to work with any PMS, CMS and AML solution and can seamlessly extract, use and update data across a firms’ environment. Richard Cashman, CEO at LegalAI ii Ltd added “As well as providing transformation software LegalAI has developed a unique business proposition whereby firms can implement our AI solution with little or no upfront costs and are charged on a usage basis making LegalAI and Kai affordable to firms of all sizes”. To find out how the LegalAI platform and Kai can help your firm contact us at https://legalai.ltd/contact/ The Learning Curve: Adopting AI Technology in Law Firms The Learning Curve: Adopting AI Technology in Law Firms • September 19, 2024 Integrating AI technology into legal practices is now crucial for law firms aiming to stay competitive and meet client expectations. In this guide, we’ll take a look at the advantages … The Future of Legal Practice: Integrating AI Assistants The Future of Legal Practice: Integrating AI Assistants • September 19, 2024 AI assistants are playing a pivotal part across many industries, and the legal sector is no exception. According to a study by nu.edu, 77% of companies are either using or … Legal AI: Should Your Law Firm Invest? Legal AI: Should Your Law Firm Invest? • September 19, 2024 Should your firm invest in Legal AI? The answer, according to industry experts, is a resounding yes – but with a caveat. Instead of relying solely on off-the-shelf, generic … The Role of AI in Enhancing Client Experience in Legal Services The Role of AI in Enhancing Client Experience in Legal Services • September 19, 2024 In the legal world, adopting AI technology is no longer a trend – it’s a must-have. Whether you’re a law firm or an in-house legal team, using AI to … Will Lawyers be Replaced by AI? Will Lawyers be Replaced by AI? • August 28, 2024 Artificial Intelligence (AI) is changing the way businesses operate. According to Forbes, 35% of global companies are already using AI. Of the businesses that are using it, customer service, cybersecurity, … What are the Benefits of Using AI in Legal Services? What are the Benefits of Using AI in Legal Services? • August 28, 2024 Artificial Intelligence (AI) is transforming the way legal services are delivered. This is known as Legal AI. Law firms are starting to explore how the underlying technology that supports … Streamlining Legal Workflows with AI: A Practical Guide for Law Firms Streamlining Legal Workflows with AI: A Practical Guide for Law Firms • August 14, 2024 Are your lawyers bogged down by manual administrative tasks? They are not alone. Many lawyers struggle with having to use multiple, and often, outdated systems that cut into their fee-earning … Intro: Legal Ai Founder and CEO Isabel Bathurst in the Spotlight Intro: Legal Ai Founder and CEO Isabel Bathurst in the Spotlight • August 14, 2024 We would like to introduce you to our founder and CEO Isabel Bathurst, who was recently featured in ex-dragon and business superstar James Khan’s magazine! Isabel has a wealth of … KAI: The Tailored Platform with Built-in AI for Lawyers KAI: The Tailored Platform with Built-in AI for Lawyers • August 8, 2024 In the dynamic realm of legal technology, KAI is emerging, poised to redefine how legal professionals navigate the complex and intricacies of their work. Legal Ai is not just …
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